Security & Data Protection

Your Financial Data Security

Learn how we protect your sensitive information

Bank-Level Encryption

All data transmissions use 256-bit TLS encryption, the same security standard used by major financial institutions.

No Password Storage

We never store your banking credentials. Authentication is handled securely through Plaid's tokenized system.

SOC 2 Compliance

Our infrastructure providers maintain SOC 2 Type II certification, ensuring the highest standards of security controls.

How We Protect Your Data

Encryption at Rest

All sensitive data stored in our databases is encrypted using AES-256 encryption.

Secure Authentication

Multi-factor authentication options and secure session management through PropelAuth.

Access Controls

Strict role-based access controls ensure only authorized personnel can access systems.

Regular Security Audits

Quarterly security assessments and penetration testing to identify vulnerabilities.

Encrypted Backups

All backups are encrypted and stored in geographically distributed locations.

Plaid Integration Security

We partner with Plaid to securely connect to your financial accounts:

  • Plaid is trusted by over 8,000 financial apps and services
  • Your credentials are entered directly with Plaid, never through our app
  • Plaid uses bank-level encryption and security protocols
  • Read-only access ensures we cannot move money or make changes
  • You can revoke access at any time through the app settings

Data Privacy Measures

  • Minimal data collection - we only collect what's necessary
  • No selling or sharing of personal data with third parties
  • Anonymized analytics to protect individual privacy
  • Right to data deletion upon request
  • Transparent data usage policies in our Privacy Policy

Security Best Practices for Users

1. Use a Strong Password

Create a unique password for Savida that you don't use elsewhere. Consider using a password manager.

2. Enable Two-Factor Authentication

Add an extra layer of security by enabling 2FA in your account settings.

3. Keep Your App Updated

Install updates promptly to ensure you have the latest security patches.

4. Monitor Your Accounts

Regularly review your linked accounts and transactions for any suspicious activity.

5. Secure Your Device

Use device lock screens and biometric authentication to protect app access.

Compliance & Certifications

GDPR

General Data Protection Regulation compliant for EU users

CCPA

California Consumer Privacy Act compliant

PCI DSS

Payment Card Industry Data Security Standards

ISO 27001

Information security management standards

Incident Response

In the unlikely event of a security incident:

  • Immediate notification to affected users within 72 hours
  • Full investigation and remediation by our security team
  • Transparent communication about the nature and impact
  • Credit monitoring services if financial data is compromised
  • Regular updates until the incident is fully resolved

Report Security Issues

Found a Security Issue?

We take security seriously. If you discover a vulnerability, please report it to:

[email protected]

Eligible reports may qualify for our bug bounty program.